We are improving things each year and have this lovely new website and online ticketing system.
As usual there are teething problems and if you bought your tickets before last week you should have been informed on your ticket confirmation email that (unless you buy the paper tickets from one of our outlets), all you need to do is bring your name, email address and booking reference number and we will cross reference on the gate.
This avoids tickets being lost in the post and means that you can buy tickets online right up to the day of the festival.
Looking forward to seeing you in a couple of days!
please could you re send my confirmation email as I have accidently erased it and cannot find my booking reference and am worried I wont be able to get into festival. Many Many thanks
No order can be found using the email address provided. Please check your records or provide the email used on the order.
Bought tickets for friday night but no e mail confirmation. I have credit card confirmation, is that sufficient to get in?
You will need your order number (I have sent yours in a separate email). Credit card confirmation is not valid as Paypal does not show them so we can not tally with an order number. If you had a paypal account you can bring the paypal confirmation as that will show us the order number.
However I am sure if you have made the order and it is on our sheets we can find you on it by name.
Bought 2 tickets for tonight, but cant find booking reference, please can you supply details.
You should have your order confirmation. Your order has been completed.